{"id":6922,"date":"2026-05-03T15:53:37","date_gmt":"2026-05-03T15:53:37","guid":{"rendered":"http:\/\/puff-eu.com\/about-us\/"},"modified":"2026-05-03T15:58:38","modified_gmt":"2026-05-03T15:58:38","slug":"about-us","status":"publish","type":"page","link":"https:\/\/puff-eu.com\/fr\/about-us\/","title":{"rendered":"\u00c0 propos de Puff EU"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Puff EU est une boutique en ligne sp\u00e9cialis\u00e9e dans les dispositifs de chauffage sans combustion et les b\u00e2tonnets de tabac pour le march\u00e9 europ\u00e9en. Nous stockons la gamme compl\u00e8te des marques HNB - y compris IQOS ILUMA, GLO Hyper Pro et GLO Hilo - et livrons nos clients dans toute l'Union europ\u00e9enne dans un d\u00e9lai standard de 3 \u00e0 5 jours ouvrables.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ce que nous vendons<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Notre catalogue couvre toutes les grandes marques d'appareils de chauffage sans combustion disponibles en Europe :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>IQOS ILUMA<\/strong> - b\u00e2tonnets compatibles : TEREA, DELIA, LEVIA (sans tabac)<\/li>\n<li><strong>GLO Hyper Pro<\/strong> - b\u00e2tons compatibles : NEO, Kent, Veo, Blends<\/li>\n<li><strong>GLO Hilo \/ Hilo Plus<\/strong> - b\u00e2tons compatibles : Rivo, Virto<\/li>\n<li><strong>Dispositifs<\/strong> - IQOS ILUMA, IQOS ILUMA One, IQOS ILUMA Prime, GLO Hyper Pro, GLO Hilo<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Livraison et retours<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Livraison dans tous les pays de l'UE - Allemagne, Pays-Bas, France, Italie, Espagne, Portugal, Hongrie, Pologne, Belgique, Autriche, R\u00e9publique tch\u00e8que, etc.<\/li>\n<li>Livraison standard : 3-5 jours ouvrables apr\u00e8s l'envoi<\/li>\n<li>\u2705 Toutes les commandes sont exp\u00e9di\u00e9es avec un num\u00e9ro de suivi<\/li>\n<li>Politique de retour de 14 jours pour toutes les commandes<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Langues prises en charge<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Puff EU est disponible en anglais, allemand, n\u00e9erlandais, fran\u00e7ais, italien, espagnol, portugais et hongrois. Chaque page de produit, cat\u00e9gorie et processus de paiement est enti\u00e8rement localis\u00e9 afin que vous puissiez faire vos achats dans votre langue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Nous contacter<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vous avez une question sur la compatibilit\u00e9, la livraison ou votre commande ? Visitez notre <a href=\"\/fr\/contact-us\/\" rel=\"nofollow\">Page de contact<\/a> ou utiliser le chat en direct.<\/p>","protected":false},"excerpt":{"rendered":"<p>Puff EU is an online shop specialising in heat-not-burn devices and tobacco sticks for the European market. We stock the full range of HNB brands&#8230;<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6922","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>About Puff EU \u2014 Heat-Not-Burn Shop for Europe<\/title>\n<meta name=\"description\" content=\"Puff EU is an EU online shop for IQOS ILUMA and GLO heat-not-burn devices and sticks. Ships to all EU countries in 3\u20135 days. 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