{"id":5572,"date":"2025-02-13T12:47:58","date_gmt":"2025-02-13T12:47:58","guid":{"rendered":"https:\/\/puff-eu.com\/?page_id=5572"},"modified":"2025-08-13T13:09:15","modified_gmt":"2025-08-13T13:09:15","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/puff-eu.com\/hu\/returns-policy\/","title":{"rendered":"Visszak\u00fcld\u00e9si szab\u00e1lyzat"},"content":{"rendered":"
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Visszak\u00fcld\u00e9si szab\u00e1lyzat\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Egy term\u00e9k b\u00e1rmilyen okb\u00f3l t\u00f6rt\u00e9n\u0151 visszak\u00fcld\u00e9s\u00e9hez be kell szereznie egy STICK & BOWL visszak\u00fcld\u00e9si enged\u00e9lyt (RMA) az \u00fcgyf\u00e9lszolg\u00e1lati csapatunk egyik tagj\u00e1t\u00f3l. Ha vissza szeretn\u00e9 k\u00fcldeni vagy t\u00f6r\u00f6lni a megrendel\u00e9s\u00e9t, k\u00e9rj\u00fck, l\u00e9pjen kapcsolatba vel\u00fcnk az al\u00e1bbi e-mail c\u00edmen kereszt\u00fcl info@puffpro.com<\/a>. Minden jogosulatlan visszak\u00fcld\u00e9s feldolgoz\u00e1sra ker\u00fcl.<\/p>\n\n

A visszak\u00fcld\u00e9snek az RMA ki\u00e1ll\u00edt\u00e1s\u00e1t\u00f3l sz\u00e1m\u00edtott 14 napt\u00e1ri napon bel\u00fcl kell be\u00e9rkeznie. Ha a term\u00e9ket nem ezen az id\u0151tartamon bel\u00fcl k\u00fcldik vissza, nem \u00e1ll m\u00f3dunkban elfogadni azt. Miut\u00e1n megkaptuk a visszak\u00fcld\u00f6tt term\u00e9ket, a csere\/visszat\u00e9r\u00edt\u00e9s feldolgoz\u00e1sa \u00e9s elk\u00fcld\u00e9se ak\u00e1r 7 munkanapot is ig\u00e9nybe vehet. Az al\u00e1bbiakban n\u00e9h\u00e1ny \u00fatmutat\u00f3t tal\u00e1l a nem k\u00edv\u00e1nt vagy hib\u00e1s t\u00e9telek \u00e9s a rendel\u00e9s t\u00f6rl\u00e9s\u00e9nek kezel\u00e9s\u00e9re.<\/p>\n\n

Fontos:<\/strong> A term\u00e9k visszak\u00fcld\u00e9sekor k\u00e9rj\u00fck a sz\u00e1ll\u00edt\u00e1si bizonylatot. Ha visszak\u00fcldi a term\u00e9ket, \u00e9s nem kapjuk meg, a sz\u00e1ll\u00edt\u00e1si igazol\u00e1s n\u00e9lk\u00fcl nem tudunk \u00d6nnek tov\u00e1bbi seg\u00edts\u00e9get ny\u00fajtani.<\/p>\n\n

Nem ig\u00e9nyelt t\u00e9telek<\/h3>\n\n

A nem reklam\u00e1lt term\u00e9kek a kisz\u00e1ll\u00edt\u00e1st\u00f3l sz\u00e1m\u00edtott 30 napon bel\u00fcl visszak\u00fcldhet\u0151k, felt\u00e9ve, hogy nem voltak felbontva, nem haszn\u00e1lt\u00e1k \u0151ket, \u00e9s ugyanolyan \u00e1llapotban vannak, mint amikor eladt\u00e1k \u0151ket. Higi\u00e9niai okokb\u00f3l az e-folyad\u00e9kok, az eldobhat\u00f3 e-cigarett\u00e1k \u00e9s a clearomizerek nem tartoznak e szab\u00e1lyzat hat\u00e1lya al\u00e1, \u00e9s csak akkor k\u00fcldhet\u0151k vissza, ha hib\u00e1sak.<\/p>\n\n

A t\u00e9teleket abban az \u00e1llapotban kell visszak\u00fcldeni, ahogyan eladt\u00e1k; b\u00e1rmely t\u00e9tel felnyit\u00e1sa \u201celfogad\u00e1snak\u201d min\u0151s\u00fcl, \u00e9s \u00d6n nem tudja visszak\u00fcldeni azokat (mint visszav\u00e9tel n\u00e9lk\u00fcli t\u00e9teleket).<\/p>\n\n

Hib\u00e1s t\u00e9telek<\/h3>\n\n

Ha olyan term\u00e9ket kapott, amelyr\u0151l \u00fagy gondolja, hogy hib\u00e1s, k\u00e9rj\u00fck, keresse fel \u00fcgyf\u00e9lszolg\u00e1latunkat, \u00e9s \u00edrja le a probl\u00e9m\u00e1t, amelyet tapasztal. Lehet, hogy tudunk megold\u00e1st k\u00edn\u00e1lni. Ha nem tal\u00e1l megold\u00e1st, k\u00e9rj\u00fck, k\u00fcldj\u00f6n egy t\u00e1mogat\u00e1si jegyet, \u00e9s a t\u00e1mogat\u00e1s k\u00e9pvisel\u0151je tov\u00e1bbi tan\u00e1csokkal vagy a visszak\u00fcld\u00e9ssel kapcsolatos inform\u00e1ci\u00f3kkal fogja ell\u00e1tni \u00d6nt.<\/p>\n\n

Minden hib\u00e1s term\u00e9ket tesztel\u00fcnk. Ha nem tal\u00e1lunk hib\u00e1t, a term\u00e9ket visszak\u00fcldj\u00fck \u00d6nnek.<\/p>\n\n

Megrendel\u00e9s lemond\u00e1sa<\/h3>\n\n

Ha a rendel\u00e9st m\u00e9g a felad\u00e1s el\u0151tt le k\u00edv\u00e1nja mondani, erre a rendel\u00e9s lead\u00e1sa ut\u00e1n f\u00e9l \u00f3r\u00e1val van lehet\u0151s\u00e9ge. C\u00e9lunk, hogy megrendel\u00e9s\u00e9t a lehet\u0151 leggyorsabban k\u00e9zbes\u00edts\u00fck, ez\u00e9rt nagyon gyors felszed\u00e9si, csomagol\u00e1si \u00e9s felad\u00e1si m\u00f3dszert alkalmazunk. Ez\u00e9rt nem tudjuk t\u00f6r\u00f6lni a megrendel\u00e9s\u00e9t, ha d\u00e9lut\u00e1n 2 \u00f3ra ut\u00e1n \u00e9rtes\u00edt minket a lemond\u00e1sr\u00f3l (f\u00fcggetlen\u00fcl a f\u00e9l\u00f3r\u00e1s t\u00fcrelmi id\u0151t\u0151l).<\/p>\n\n

Ha a megrendel\u00e9s\u00e9t m\u00e1r elk\u00fcldt\u00e9k, a megrendel\u00e9s k\u00e9zhezv\u00e9tel\u00e9t\u0151l sz\u00e1m\u00edtva 14 nap \u00e1ll rendelkez\u00e9s\u00e9re a lemond\u00e1sra. A term\u00e9ket azonban vissza kell k\u00fcldenie hozz\u00e1nk, miel\u0151tt visszat\u00e9r\u00edt\u00e9st tudn\u00e1nk adni.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Returns Policy To return an item for any reason, you must obtain a STICK & BOWL Return Merchandise Authorization (RMA) form from a member of…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5572","page","type-page","status-publish","hentry"],"yoast_head":"\nReturns Policy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/puff-eu.com\/hu\/returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns Policy\" \/>\n<meta property=\"og:description\" content=\"Returns Policy To return an item for any reason, you must obtain a STICK & BOWL Return Merchandise Authorization (RMA) form from a member of...\" \/>\n<meta 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