Puff EU is an online shop specialising in heat-not-burn devices and tobacco sticks for the European market. We stock the full range of HNB brands — including IQOS ILUMA, GLO Hyper Pro and GLO Hilo — and ship to customers across the EU with standard delivery in 3–5 business days.

What We Sell

Our catalogue covers every major heat-not-burn brand available in Europe:

• IQOS ILUMA — compatible sticks: TEREA, DELIA, LEVIA (tobacco-free)
• GLO Hyper Pro — compatible sticks: NEO, Kent, Veo, Blends
• GLO Hilo / Hilo Plus — compatible sticks: Rivo, Virto
• Devices — IQOS ILUMA, IQOS ILUMA One, IQOS ILUMA Prime, GLO Hyper Pro, GLO Hilo

Delivery & Returns

• ✅ Ships to all EU countries — Germany, Netherlands, France, Italy, Spain, Portugal, Hungary, Poland, Belgium, Austria, Czech Republic and more
• ✅ Standard delivery: 3–5 business days after dispatch
• ✅ All orders shipped with a tracking number
• ✅ 14-day return policy on all orders

Languages We Support

Puff EU is available in English, German, Dutch, French, Italian, Spanish, Portuguese and Hungarian. Every product page, category and checkout flow is fully localised so you can shop in your language.

Contact Us

Have a question about compatibility, delivery or your order? Visit our Contact page or use the live chat.