WELCOME TO PUFF-EU.COM
Europe's #1 Heat-Not-Burn Store
Full range of HNB brands — Terea, Delia, Levia, NEO, Virto, Rivo, Kent and more. Secure payment. Fast EU delivery.
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Frequently Asked Questions
What are heat-not-burn products?
Heat-not-burn (HNB) products heat tobacco sticks to generate vapour — without combustion, ash or smoke. Popular options include IQOS ILUMA (using Terea and Delia sticks) and GLO Hyper (using NEO, Kent and Virto sticks).
What is the difference between IQOS and GLO?
IQOS uses induction heating technology and is compatible with Terea, Delia and Levia sticks. GLO uses a different heating system and works with NEO, Kent, Virto and Rivo sticks. Both systems are not cross-compatible — each device requires its own brand of sticks.
Are Terea sticks compatible with older IQOS devices?
No. Terea sticks are only compatible with IQOS ILUMA series (ILUMA, ILUMA One, ILUMA Prime). They do not work with IQOS 3 or IQOS 2.4+. For older devices you will need Heets sticks instead.
Do you deliver to all EU countries?
Yes, we ship across the European Union — including Germany, France, Netherlands, Italy, Spain, Portugal, Poland, Czech Republic and Hungary. Standard delivery takes 3–5 business days.
How long does delivery take?
Standard EU delivery takes 3–5 business days after dispatch. All orders are shipped with a tracking number so you can monitor your delivery in real time.